Gaming is for fun, not stress. At 399bat, we believe responsible gaming is the best gaming. Set your limits, keep yourself protected, and make every session enjoyable.
Our tools to keep your gaming experience safe and enjoyable
Set your own daily, weekly, or monthly deposit and loss limits. These responsible gaming tools are always available free of charge at 399bat.
If you're feeling tired or overwhelmed, activate a cooling-off period — anywhere from 24 hours to 30 days. No games or bets can be placed during this time, giving you space to clear your head.
For a long-term break, you can restrict your account for a minimum of 6 months or permanently. This is the most decisive responsible gaming step available at 399bat.
Track exactly how long you've been playing in real time. Automatic reminders will appear when your set time is reached. Stay aware, stay balanced.
399bat is strictly for players aged 18 and above. Age is rigorously verified through our KYC process. Protecting minors is our highest priority.
If you feel your gaming is getting out of control, our support team is always here for you. Contact us via live chat or email — no judgment, just help.
Responsible gaming means keeping gaming as a form of entertainment — not a source of income or an escape from problems. At 399bat, we always say: play, but play wisely. Maintaining a balance between gaming and every other aspect of your life — family, work, health — is the core principle of responsible gaming.
Many people think they should keep playing while on a winning streak, or chase losses to recover what they've lost. This mindset is the opposite of responsible gaming. At 399bat, responsible gaming means setting a fixed budget for each session, sticking to it no matter what, and keeping a level head regardless of the outcome.
Using our responsible gaming tools is not a sign of weakness — it's a sign of good judgment. Players who know their limits and stick to them are the ones who enjoy gaming sustainably over the long run.
Gaming addiction can creep up gradually — it's not always obvious until it takes hold. Ask yourself the questions below. If you answer "yes" to more than two, it's time to take a break.
Are you depositing beyond your budget? Chasing losses with bigger bets?
Do you feel restless, irritable, or anxious when you can't play?
Are you prioritising gaming over family, friends, or work?
Are you borrowing money or dipping into savings to fund your gaming?
Are you hiding the amount you play or spend from those close to you?
Are you skipping sleep, meals, or daily responsibilities to play?
The most effective way to game responsibly is to set your own limits. Log in to 399bat and update your limits at any time through your account settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Decreases take effect immediately; increases require a 7-day waiting period.
Set a maximum amount you're willing to lose within a given period. Once that limit is reached, your session will automatically come to an end.
Decide how long you want to play in a single session. Once the time is up, you'll receive an on-screen reminder and have the option to automatically end the session.
If you're feeling mentally overwhelmed, take a gaming break for anywhere from 24 hours to 30 days. You will not be able to log in to your account during this period.
If you feel the problem runs deep, close your account for a minimum of 6 months or permanently. This is the most powerful responsible gaming tool at 399bat.
| Limit Type | Duration | Effective From | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (when decreasing) | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediate | Active |
| Session Time Limit | Per Session | At Next Login | Optional |
| Cooling-Off Period | 24 Hours – 30 Days | Immediate | Optional |
| Self-Exclusion | 6 Months – Permanent | Immediate | Important |
Drawing from our responsible gaming experience at 399bat, here are some simple yet effective tips every player should keep in mind:
Another key aspect of responsible gaming is being mindful of your mental state. Avoid gaming when you're feeling down, stressed, or after consuming alcohol. Decision-making is impaired at these times, and the risk of greater losses increases significantly.
Under 399bat's responsible gaming policy, gaming should never replace time with family or other hobbies. Think of it as a small slice of enjoyment in your life — that's when it's best experienced.
Our support team is always here to help with any gaming-related concerns.